…We knew the home was constructed and designed well when we decided to purchase it; however, the quality of Denizen’s service throughout our first year of living in our home, far surpassed our expectations.
You and your colleagues were always available to answer any of our seemingly endless questions about the interior and exterior of the house and its various systems and appliances. You immediately responded to all of our emails and phone calls. When we decided to replace the carpet with wood, you quickly gave us an estimate and not only arranged to have the work done, but also arranged to have our furniture moved and re-moved to accommodate the work.
No matter how many times we contacted you, you never made us feel less than important, no matter how trivial the issue or question we had may have been. Clearly, Denizen employees understand the importance of customer service, a quality that is not exactly common nowadays. Even out neighbors remarked on how respectful and courteous the people working on building our home were to them during the construction process…